The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Consultative processes may include: | face-to-face meetingstelephone, facsimile and written communication. |
Relevant people may include: | architectsbuildersclientsmanagement and colleaguesconsultantslegal representativesmembers of industry associationsprincipalsservice providersusers. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelinesbusiness and performance plans complaint and dispute resolution proceduresgoals, objectives, plans, systems and processeslegal and ethical requirements and codes of practicemission statements and strategic plansOHS policies, procedures and programspolicies and procedures in relation to client servicequality and continuous improvement processes and standardsquality assurance and procedure manuals. |
Relevant documentation may include information relating to: | agreementsbuilding codescash flow restrictionscertificates of occupancycontractsidentification of formal and informal barriers and bordersleaseslegislative constraintslicencesoverall cost ceilingpermitsplansspecificationstime constraints. |
Legislative requirements may be outlined and reflected in: | Australian standards, and quality assurance and certification requirements award and enterprise agreementscodes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common lawhome building requirementsprivacy requirementsrelevant federal, and state or territory legislation that affects organisational operation, including:anti-discrimination and diversityenvironmental issuesEEOindustrial relationsOHSstrata, community and company titlestenancy agreementstrade practices laws and guidelines. |
Space may include: | buildingscar parkingfacilitieslandlettable areasproperties. |
Clients may include: | company managementgovernment and legal instruments or agenciesinstitutionsinternal and external property groupsowner-occupiersprivate investorsproperty agentsproperty ownersusers. |
Specialist advice may be sought from: | architectsbuilderscommunication providersdesignersengineersgovernment officialsinvestment consultantsmembers of industry associationsplannersreal estate agentssolicitorstechnical expertsutilities providersvaluers. |
Concept plan may include: | fire precaution facilitiesfloor planservices availability. |
Design limitations may relate to: | available facilitiesfloor layoutsgovernment planning criterialegal constraintsstructure usestenant mixtenant requirements. |
Users may include: | bankersclientscompany boardsfund managersinstitutionsinternal and external property groupsowner-occupiersprivate investorstenants. |
Human environment may include: | common areasgardensnatural lightrest areastoilets. |
Business equipment and technology may include: | computersdata storage devicesemailfacsimile machinesinternet, extranet and intranetphotocopiersprintersscannerssoftware applications, such as databases and word applications. |
Feedback may be sought from: | clients and their legal representativessupervisors and colleagues formal and informal performance appraisalsworkplace assessment. |
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